1. Who We Are
We are The Elocution Coach Ltd. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UK GDPR.
2. Personal Data We Collect
We may collect:
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Full name, email address, postal address, and phone number
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Payment details (processed securely via third-party providers)
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Session attendance and coaching preferences
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IP address and browser/device data
3. How We Use Your Data
We use your data to:
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Provide services
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Fulfil orders
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Communicate with you
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Improve our services and user experience
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Meet legal obligations
4. Lawful Basis
We process personal data based on:
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Contractual necessity
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Consent (for marketing)
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Legal obligations
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Legitimate interests
5. Sharing Your Data
We only share data with:
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Payment processors
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IT service providers
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Legal authorities (if required)
We do not sell your personal data.
6. Data Security
We employ strong technical and organisational safeguards to protect your data.
7. Your Rights
You have the right to:
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Access and correct your data
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Request erasure
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Restrict or object to processing
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Withdraw consent
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Lodge a complaint with the ICO
8. Data Retention
We retain data only as long as necessary for service provision and legal compliance.
9. Contact Us
For privacy concerns, email support@theelocutioncoach.com.
Cookies Policy
1. What Are Cookies?
Cookies are small text files stored on your device to collect standard internet log and visitor behaviour information.
2. How We Use Cookies
We use cookies to:
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Enable core functionality
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Analyse traffic
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Personalise content
3. Types of Cookies
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Essential Cookies: Required for site operation.
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Performance Cookies: Measure site usage.
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Functionality Cookies: Remember preferences.
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Marketing Cookies: Track user behaviour for advertising.
4. Managing Cookies
You can set your browser not to accept cookies. Our site provides a cookie consent banner for granular controls.
5. Third-Party Cookies
We may use Google Analytics and Meta Pixel. These providers may collect data as per their own privacy terms.
6. Changes to This Policy
We may update this policy. Check regularly for updates.