Privacy Policy

1. Who We Are

We are The Elocution Coach Ltd. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UK GDPR.

2. Personal Data We Collect

We may collect:

  • Full name, email address, postal address, and phone number

  • Payment details (processed securely via third-party providers)

  • Session attendance and coaching preferences

  • IP address and browser/device data

3. How We Use Your Data

We use your data to:

  • Provide services

  • Fulfil orders

  • Communicate with you

  • Improve our services and user experience

  • Meet legal obligations

4. Lawful Basis

We process personal data based on:

  • Contractual necessity

  • Consent (for marketing)

  • Legal obligations

  • Legitimate interests

5. Sharing Your Data

We only share data with:

  • Payment processors

  • IT service providers

  • Legal authorities (if required)

We do not sell your personal data.

6. Data Security

We employ strong technical and organisational safeguards to protect your data.

7. Your Rights

You have the right to:

  • Access and correct your data

  • Request erasure

  • Restrict or object to processing

  • Withdraw consent

  • Lodge a complaint with the ICO

8. Data Retention

We retain data only as long as necessary for service provision and legal compliance.

9. Contact Us

For privacy concerns, email support@theelocutioncoach.com.

Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device to collect standard internet log and visitor behaviour information.

2. How We Use Cookies

We use cookies to:

  • Enable core functionality

  • Analyse traffic

  • Personalise content

3. Types of Cookies

  • Essential Cookies: Required for site operation.

  • Performance Cookies: Measure site usage.

  • Functionality Cookies: Remember preferences.

  • Marketing Cookies: Track user behaviour for advertising.

4. Managing Cookies

You can set your browser not to accept cookies. Our site provides a cookie consent banner for granular controls.

5. Third-Party Cookies

We may use Google Analytics and Meta Pixel. These providers may collect data as per their own privacy terms.

6. Changes to This Policy

We may update this policy. Check regularly for updates.

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